Notification permissions are separate from the reminders stored in Petsights. You can review upcoming care in the app even when notifications are turned off.
Check Account
Open your account using the profile control at the top of the app. In Account, look for Notifications and check the status.
If notifications have not been enabled, use Enable notifications and respond to the device permission prompt.
Open system settings
If permission was previously denied or disabled, choose Open System Notification Settings and enable notifications for Petsights in the device settings.
Review your reminders
Return to Petsights and open Reminders. Check that the reminder you expect is present and that its frequency is correct.
If notifications still do not appear, review the device’s notification and Focus settings. Include the reminder title and what you expected when contacting support.